Project HAL (Handheld Accessible Libraries)

Final Report (Expanded and Revised)


March 24, 2004

Prepared for the Mid-Illinois Talking Book Center

by

Thomas A. Peters of TAP Information Services


Contact and Background Information


Mid-Illinois Talking Book Center

Lori Bell, Director
600 High Point Lane, Suite 2

East Peoria, IL  61611

Phone              309-694-9200

Toll Free          1-800-426-0709

Email               lbell@alliancelibrarysystem.com

Website:          www.mitbc.org

The Mid-Illinois Talking Book Center (MITBC) is a sub-regional library serving print-impaired readers in central and northwest Illinois.  A talking book center currently provides library services via toll-free telephone and U.S. mail.  Books and magazines in Braille and audiocassette formats are available to readers enrolled in the program.  MITBC also is experimenting with various digital talking book systems, and looks forward to the 2008 launch of the NLS (National Library Service for the Blind and Physically Handicapped, a division of the Library of Congress) digital talking book program.  MITBC is part of a statewide network administered by the Illinois State Library, a division of the Office of the Illinois Secretary of State.  The statewide network is tied to a national network under the administration of NLS.  MITBC is administered locally by the Alliance Library System, a regional, multi-type consortium of libraries. 



TAP Information Services

Tom Peters, Founder

1000 SW 23rd Street

Blue Springs, MO  64015

Phone:             816-228-6406

Email:              tapinformation@yahoo.com
Website:          www.tapinformation.com

Founded in 2003, TAP Information Services provides a wide variety of services supporting libraries, consortia, government agencies, publishers, and other information and service organizations.  Services available through TAP Information Services include:  support for projects, research reports, strategic planning, workshops, writing, editing, conference services, virtual online reference services, consortial negotiations and agreements, and speeches.  Peters is one of three co-authors of the book, E-Book Functionality:  What Libraries and Their Patrons Want and Expect from Electronic Books, published in 2003 by LITA (Library Information Technology Association, a Division of the American Library Association). 


Summary

This is a revised and expanded version of the Project HAL (Handheld, Accessible Libraries) report, first released in January 2004.  Major additions to this version include reviews of two additional devices (Plextalk PTR1 from Plextor, and Soul DMP-206b from Soulmate Audiobooks) and the inclusion of feedback and suggestions from actual users of some of the seven devices reviewed.  Within the body of the report the phrase “Feedback from Actual User” has been used (and highlighted in gray for sighted readers) to help readers quickly find those comments. 

Project HAL is a review of portable playback devices for digital talking books and other types of digital audio content.  These devices are being used by print-impaired individuals, including the blind, visually impaired, physically challenged, and dyslexic. The project was conceived, funded, and supported by the Mid-Illinois Talking Book Center (http://www.mitbc.org).  Tom Peters from TAP Information Services (tapinformation@yahoo.com) conducted the review.  Peters is a sighted individual with years of experience with ebooks.

Seven devices were examined and reviewed:
 

1.      Plextalk PTR1 from Plextor

2.      Victor Reader Classic Plus from Visuaide

3.      Victor Reader Vibe from Visuaide

4.      Scholar from Telex Communications

5.      BookCourier from Springer Design

6.      Book Port from the American Printing House for the Blind

7.      Soul Player from Soulmate Audiobooks

Among the seven devices reviewed at least three lineages are discernable. 

1.      Portable CD Players:  The Victor Reader Vibe, Telex Scholar, and Soul Player are descendants of portable CD players that have been on the consumer market for years.  Their hardware and software designs have been enhanced to make them more accessible by and useful to print-impaired users.  They also play more file types than a typical CD player.

2.      Flash Memory Devices:  The Book Port and BookCourier are siblings in the large, raucous family of digital playback devices that contain no moving parts and use flash memory. 

3.      Descendents of the Analog Audiocassette Player/Recorder:  The Victor Classic Plus and the Plextalk PTR1, on the other hand, seem to be descended from analog audiocassette recorder and playback devices.

After looking at all of the factors and functionalities outlined in the report, the reviewer tried to step back and make an overall comparison of the seven devices.  All seven devices worked well and would be worthy of purchase and intensive use.  They were fairly easy to begin using—at least for a sighted user.  Overall, the Book Port seemed to be a better device than the BookCourier, the Victor Vibe seemed a little better overall than the Telex Scholar and the Soul Player, and the PTR1 seemed better in its class, compared to the Victor Classic Plus.  Because the PTR1 is so much more expensive than the Victor Classic Plus, making a comparison in this design category may be unfair. 

Because of the various design lineages, however, it is very difficult to select a best device from the three “finalists”:  PTR1, Victor Reader Vibe, and Book Port.  The Book Port supports the most types of files, and the text-to-speech functionalities probably will become more useful over the next few years.  The Vibe is lightweight and sleek and handles well the currently dominant CD storage medium.  The PTR1 is as much a recording device as a playback device, and its audio support for system functions and invoked commands was excellent.  This reviewer found himself wishing for a hybrid device that took the best features of the three lineages, plus an increased set of features and functionalities commonly found in PDAs and cell phones. 

The learning curve for this set of devices appears to be initially rather steep with a long curve.  In other words, it will take several hours or days of intensive use to feel completely comfortable using any of these seven devices.  This should not present a problem to most real users because, once he or she makes a choice among these and other devices on the market, in all likelihood the device will be used intensively.  Nearly all of the functionalities worked as intended.  A few, such as fast forward and reverse, obviously need additional design work. 

The radical differences in design—ranging from the basic lineage to the shape and arrangement of the keys—are both an asset and a liability.  The makers of these devices are to be applauded because they represent a healthy, competitive marketplace.  However, for end-users who will interact on a regular basis with more than one portable assistive technology, a standard scheme for buttons would be advantageous, reducing the cognitive load of needing to remember and reorient one’s self to each separate button configuration and tactility, regardless of how ingenious each one happens to be.  Although we seem to be living in an era of pluralistic designs for consumer electronic devices--an era in which no single device dominates--there may still be some value in advocating some convergence in these designs. 

The collocation onto one portable device of various functionalities and access to a myriad of file types and information sources should be a boon to many print-impaired persons.  The impact of DAISY-tagged files on the overall digital talking book market remains to be seen.  Also, at least one of these devices—the BookCourier—plans soon to add content from Audible.com to its stable of supported file formats.  Regardless of one’s opinion about proprietary file formats, for better or worse they are part of the overall landscape, and supporting the more popular proprietary file types does increase the reach of these devices.  As these devices support more file types, we may see an impressive convergence of content onto a single user’s device of choice.  There is no theoretical reason why content from NLS could not be incorporated on these devices, too.  Simply being able to listen to work/study-related information, leisure reading, and music on one portable device more closely matches the daily information use habits of most people than did previous technologies for the print-impaired.


Introduction

This is a revised and expanded version of the Project HAL (Handheld, Accessible Libraries) report, first released in January 2004.  Major additions to this version include reviews of two additional devices (Plextalk PTR1 from Plextor, and Soul DMP-206b from Soulmate Audiobooks) and the inclusion of feedback and suggestions from actual users of some of the seven devices reviewed.  Within the body of the report the phrase “Feedback from Actual User” has been used (and highlighted in gray for sighted readers) to help readers quickly find those comments. 

Project HAL (Handheld, Accessible Libraries) is a review of portable playback devices for digital talking books and other types of digital audio content that are being used by print-impaired individuals, including the blind, visually impaired, physically challenged, and dyslexic.
 

The Mid-Illinois Talking Book Center (MITBC) (www.mitbc.org) funded this study.  MITBC, with offices in East Peoria and Quincy, provides library services for anyone unable to read regular print because of a visual or physical disability.  MITBC is an innovative sub-regional library serving print-impaired patrons in central and northwest Illinois.  MITBC is part of a statewide network administered by the Illinois State Library, a division of the Office of the Illinois Secretary of State, and a national network under the administration of the National Library Service for the Blind and Physically Handicapped (NLS), a division of the Library of Congress.  MITBC is locally administered by the Alliance Library System (http://www.alliancelibrarysystem.com/), a partnership of nearly 300 academic, public, school district, and special/corporate library members, working together to strengthen resource sharing and library development, and to provide continuing education and training. 

Tom Peters from TAP Information Services (www.tapinformation.com) conducted the review.  Peters is a sighted person with astigmatism who wears bifocal glasses.  TAP Information Services provides a wide variety of services supporting libraries, consortia, government agencies, publishers, and other organizations in the information industry.  Services include:  support for projects, research reports, strategic planning, workshops, writing and editing, conference services, consortial negotiations and agreements, and keynote speeches.   Peters is one of the co-authors of the book, E-Book Functionality:  What Libraries and Their Patrons Want and Expect from Electronic Books (Chicago: LITA, a Division of the American Library Association, 2003).  

The report begins by briefly describing the seven devices reviewed.  The next section presents some overall impressions of the devices as a group and individually.  The remainder of the report provides details about the hardware, software, and functionality of these devices, beginning with the devices as objects—their physical features, such as dimensions, weight, buttons, ports, and power sources.   Then the report looks at the file formats supported by the various devices.   The largest section of the reports contains a list of the primary functions and how they work on the devices.  Some final thoughts and the appendices conclude the report.

Please note:  This is not an exhaustive report, in the sense that all functionalities of each device are fully explained and explored.  The absence of mention of a device in a section should not lead the reader to conclude that that functionality is not supported by that device.  This report is not intended to serve as a substitute for the documentation available for each device.